Challenging Conversations – Single Session Webinar

Difficult situations demand the best a school leader has to offer in diplomacy, communication skills and conflict management. The development of effective skills in addressing contentious issues is an essential leadership competency and contributes significantly to collaborative school culture. Consistently applying inter-personal skills that promote “open-to-learning” conversations is also a key element of sustained school improvement. Further, the viability and credibility of the individual school leader is often determined by how challenging conversations are addressed.
Participants will learn to
• develop their problem solving skills
• apply knowledge to real-life situations
• engage in reflective practice and
• gain confidence in responding to a wide range of issues.